Ahoskie Albemarle Asheboro Asheville Charlotte Concord Durham Elizabeth City Fayetteville Franklin Gastonia Goldsboro Greensboro Greenville Henderson Hendersonville Hickory Kinston Lumberton Mount Airy New Bern Raleigh Reidsville Roanoke Rapids Rockingham Rocky Mount Salisbury Sanford Shelby Smithfield Statesville Washington Whiteville Wilkesboro Wilmington Wilson Winston-Salem How to apply for disability at a North Carolina SSA office Frequently asked questions about North Carolina SSA offices Resources > Disability benefits in north carolina Disability benefits in north carolina SSA Office Addresses and Phone Numbers in North Carolina Written by Jackie Jakab Lead Attorney Published October 12, 2023 6 min read Why trust us? Compass Disability offers free, high-quality disability advice for Americans who can't work. Our team of Stanford and Harvard trained lawyers has a combined 15+ years of legal experience, and have helped over 10,000 Americans apply for disability benefits.
Why trust us? When you have a question for the SSA, they often suggest calling their national number or visiting their website.
But sometimes your local field office is better positioned to help. Whether you're checking on the status of your disability application, hoping to apply for benefits by phone, or trying to schedule an appointment — we recommend calling your local office first.
We've created a complete directory of every SSA office in North Carolina — plus their hours, phone number, and fax number.
If you're applying for disability benefits, have a question for the SSA, and can't get ahold of anyone — our case advocates can help. Our team advises 300+ people with SSDI and SSI daily, and there's no wait to talk with someone during our working hours.
Take our 2-minute quiz to get connected.
Ahoskie
1231 1St St W
Ahoskie, NC 27910
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 828-3810
Fax Number: (833) 950-3771
Albemarle
202 Charter St Brookwood Executive Pk
Albemarle, NC 28001
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 319-8268
Fax Number: (833) 950-3781
Asheboro
157 Dublin Square Rd Ste K
Asheboro, NC 27203
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 472-6119
Fax Number: (833) 597-0078
Asheville
800 Centre Park Dr
Asheville, NC 28805
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 572-8361
Fax Number: (833) 950-2542
Charlotte
2201 Coronation Blvd Ste 100
Charlotte, NC 28227
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 383-1598
Fax Number: (833) 950-2536
Concord
830 Florence St NW
Concord, NC 28027
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 366-6149
Fax Number: (833) 950-3145
Durham
3511 Shannon Rd Ste 200
Durham, NC 27707
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 759-3908
Fax Number: (833) 950-2832
Elizabeth City
1865 W City Dr
Elizabeth City, NC 27909
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 572-2819
Fax Number: (833) 950-2846
Fayetteville
145 Rowan St
Fayetteville, NC 28301
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 964-6485
Fax Number: (833) 950-2836
Franklin
2123 Lakeside Dr
Franklin, NC 28734
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 562-0738
Fax Number: (833) 950-3782
Gastonia
609 Cotton Blossom Cir
Gastonia, NC 28054
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 331-2193
Fax Number: (833) 950-2840
Goldsboro
915 W New Hope Rd
Goldsboro, NC 27534
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 964-7372
Fax Number: (833) 950-2834
Greensboro
6005 Landmark Ctr Blvd
Greensboro, NC 27407
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 319-3075
Fax Number: (833) 950-2546
Greenville
2805 S Charles Blvd
Greenville, NC 27858
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 494-4001
Fax Number: (833) 950-2844
Henderson
858 S Beckford Dr
Henderson, NC 27536
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 628-6584
Fax Number: (833) 950-3119
Hendersonville
205 S Grove St
Hendersonville, NC 28792
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 964-5053
Fax Number: (833) 950-3785
Hickory
1501 US Highway 321 NW
Hickory, NC 28601
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 877-1615
Fax Number: (833) 950-2838
Kinston
2559 N Queen St
Kinston, NC 28501
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 593-5671
Fax Number: (833) 950-3143
Lumberton
4430 Kahn Dr
Lumberton, NC 28358
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 931-7099
Fax Number: (833) 950-2848
Mount Airy
Griffith Parkway 1187 North Andy
Mount Airy, NC 27030
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 587-4418
Fax Number: (833) 950-3129
New Bern
1420 Mccarthy Blvd
New Bern, NC 28562
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 491-1885
Fax Number: (833) 950-2842
Raleigh
4701 Old Wake Forest Rd
Raleigh, NC 27609
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 803-6311
Fax Number: (833) 950-2540
Reidsville
2402 Freeway Dr
Reidsville, NC 27320
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 748-2091
Fax Number: (833) 950-3121
Roanoke Rapids
833 Gregory Dr
Roanoke Rapids, NC 27870
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 269-2010
Fax Number: (833) 950-3137
Rockingham
220 E Greene St
Rockingham, NC 28379
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 405-7673
Fax Number: (833) 950-3141
Rocky Mount
1071 Hunter Hill Rd
Rocky Mount, NC 27804
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 964-0784
Fax Number: (833) 950-2548
Salisbury
1840 Jake Alexander Blvd W
Salisbury, NC 28147
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 405-3157
Fax Number: (833) 950-2538
Sanford
401 Tiffany Dr
Sanford, NC 27330
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 319-5774
Fax Number: (833) 950-2826
Shelby
707 Schenck St
Shelby, NC 28150
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 405-3576
Fax Number: (833) 950-2820
Smithfield
633 Venture Dr
Smithfield, NC 27577
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 527-9331
Fax Number: (833) 950-3787
Statesville
2038 Davie Ave
Statesville, NC 28625
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (855) 722-3497
Fax Number: (833) 950-3139
Washington
1633 John Small Ave
Washington, NC 27889
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 574-2589
Fax Number: (833) 950-3131
Whiteville
204 S Lee St
Whiteville, NC 28472
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 779-7257
Fax Number: (833) 950-2528
Wilkesboro
1517 River St
Wilkesboro, NC 28697
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 331-2298
Fax Number: (833) 950-2850
Wilmington
1528 S 16th St
Wilmington, NC 28401
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 964-6227
Fax Number: (833) 950-2550
Wilson
1911 Westwood Ave W
Wilson, NC 27893
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 366-5804
Fax Number: (833) 950-2530
Winston-Salem
1370 Lockland Ave
Winston Salem, NC 27103
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 402-0828
Fax Number: (833) 950-2544
How to apply for disability at a North Carolina SSA office
If you’re applying for SSI or SSDI, and don’t have a lawyer, it’s helpful to apply in person at an SSA office. While SSA agents won’t be able to give you legal advice, they will be able to answer basic questions on the application paperwork and process.
We wrote a complete guide to applying for disability on your own here , which goes in-depth on what to expect. To sum it up, you’ll want to prepare by making an appointment, reading over the application , and taking some notes on your medical situation.
You’ll also want to bring in the following on your appointment date:
- A copy of your Social Security card: Or a record of your Social Security number (SSN)
- Proof of age: Birth certificate, passport, or other government-issued ID
- Information about where you live: Your mortgage or lease and landlord’s name
- Proof of income: Pay stubs, bank statements, insurance policies, and other information about your income and the things that you own
- Proof of resources: Bank statements for all checking and savings accounts, a deed or tax appraisal for all property you own except the house you live in, etc.
- Medical information: Any medical reports you have access to, and the names, addresses, and phone numbers of your doctors
- Info on your work history : A recent resume, or a summary of your most recent job titles, employers, and dates worked
Frequently asked questions about North Carolina SSA offices
What time do SSA offices open in North Carolina?
Almost all SSA field offices open at 9:00AM. To avoid long waits, the SSA recommends against visiting first thing in the morning.
When’s the best time to visit an SSA office in North Carolina?
While wait times may vary, offices are often busiest first thing in the morning, early in the week, and during the early part of the month. We’d recommend scheduling an appointment or avoiding these peak hours when visiting your local field office.
Do I need an appointment to go to my local SSA office?
The SSA reopened for walk-ins in 2022 . They do advise that those without appointments may encounter delays and longer waits, so we’d recommend scheduling your visit in advance.
Should I apply for disability at an SSA office or online?
If you’re not applying with a lawyer, we recommend applying for benefits at your local SSA office. While the representatives there won’t be able to give you legal advice, they can explain parts of the application that may be confusing, and answer basic questions about the disability benefit process.
What SSA office do I go to?
Go to whichever office location is closest to you. If you’re having a hard time getting ahold of your closest office, and are willing to travel, setting up an appointment at another nearby office is a good bet. Regardless of which office you visit, it’s a good idea to take note of who you interact with. At a minimum, keep a record of which office you visited, which representative you spoke with, and your date of contact.
Do SSA offices have drop boxes?
Some SSA offices do have drop boxes. When SSA offices closed, or restricted their hours, due to COVID-19, drop boxes were put in place for non-contact document delivery. Not all offices have, or still operate, drop boxes — so it’s best to call your specific office before you drop off any paperwork.
Related resources for disability applicants in North Carolina:
North Carolina Disability Benefits: How to Qualify, Apply, and Get Approved
Disability lawyers in North Carolina
Jackie Jakab
Lead Attorney
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